Description
Flexible
Acom’s end-to-end digital architecture integrates voice (radio and telephone), data, paging and video transmitted over a LAN or a Web browser to provide unmatched flexibility and ease of use. Operating on a local-area or wide-area backbone, a single Acom switch can support large-capacity, region-wide or country-wide dispatch systems.
Highly interoperable with radio
Acom’s high degree of interoperability supports communications across a wide spectrum of radio bands and dissimilar communications interfaces, including P25, OpenSky, iDEN, TETRA, EDACS, SMARTNET, SmartZone, MPT 1327 and LTR. This ensures that agencies with diverse radio equipment can communicate.
Full-featured, easy-to-integrate telephony package
Acom offers a feature-rich telephony communications package. This includes functionality that integrates with standard analog subscriber and exchange ports as well as ETSI ISDN and E1 QSig.
It also includes:
Automatic Call Distribution
Call Event Applications
Recorded Voice Announcement
Interactive Voice Response
Redundant
Acom can be configured for full redundancy with “hot-standby” equipment. This ensures the highest levels of system integrity and reliability that are so crucial in a mission-critical environment. It also makes Acom the ideal solution for integrated communication-and-control operations and consolidated dispatch facilities, as well as backup, remote or mobile-dispatch points. Acom is also ideal for integrating with or replacing legacy communication systems.
Suitable for large or small operations
The size of an Acom system can range from a few dispatchers operating in a fixed or mobile environment to 100+ operators that are centrally located or distributed across multiple communication sites. Communication facilities located in different geographical areas can be networked to provide distributed switching and wide-area control. This improves efficiency and operational effectiveness and provides maximum security and reliability.
Configurable
Acom’s Windows-based consoles offer intuitive, easy-to-use interfaces that can be configured to provide any mission-specific functionality your organization requires.
VoIP-capable
Acom provides the ideal platform to implement communication technologies such as Voice-over-Internet-Protocol (VoIP) and “digital-at-the-desktop” functions.
